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Tall Emu CRM Documents

Tall Emu CRM allows you to quickly store documents in a centralised database, link them to customers, contacts and opportunities and use them in mail (and email) merges. Using the document merge system you can automatically produce brochures in a variety of formats based on your current prices.

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Tall Emu CRM Workflow

Tall Emu CRM has a powerful workflow engine which allows automation of tasks based on defined criteria, or as batch jobs. It is possible to send automated follow-up emails (to customers or staff) when things are overdue, to change status of records based on activity (or lack thereof) and to interact with external systems such as accounting or custom databases. It’s even possible to charge credit cards direct from CRM. Our powerful workflow engine is accessible to everyday users as a simple “workflow wizard”, and to power users and programmers the full power of the engine is exposed with a powerful workflow design tool.

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Leads and Purchases

Tall Emu CRM helps to ensure that you always stay on top of things. Our powerful “webforms” system allow leads to be automatically loaded into your CRM, with auto-responders to follow up with pre-defined materials such as price lists and special offers. The price lists can be merged from the products database meaning that they're always current.

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Tall Emu CRM Ecommerce

There are three main E-commerce Modules for Tall Emu CRM; Shopping Cart, Payment Gateway and Web-forms. So if your business is selling or generating leads online, you can now have all this activity recorded and managed in your CRM... seamlessly.    

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Two Way SMS

Tall Emu CRM can send and receive SMS message for marketing or field force automation purposes.  SMS Sending works just like sending broadcast emails - but it's also possible to send SMS messages and have replies processed automatically.  "Will you still be coming to the meeting (reply with Y or N)?"

Shared Calendar Views

Month, Week, Day, Hour...

Google Maps

Link Google Maps to customers, contacts, opportunities, work orders - use map, satellite or street view.

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Outlook Synchronisation

You can still use Outlook!! The contacts, calendars & emails can be fully shared between the two systems so you don't have to worry that all that data is to be lost or that you are having to maintain two systems.  

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Your Website/s

Tall Emu CRM is web-aware; Its web form system allows you to place multiple forms on your web sites (or even on partner websites) and gather data into your CRM system for processing. If you want to sell products online, Tall Emu CRM interacts with our shopping cart to make it possible (more shopping cart support coming soon). Tall Emu CRM is web-aware; Its web form system allows you to place multiple forms on your web sites (or even on partner websites) and gather data into your CRM system for processing. If you want to sell products online, Tall Emu CRM interacts with our shopping cart to make it possible (more shopping cart support coming soon). Tall Emu CRM is web-aware; Its web form system allows you to place multiple forms on your web sites (or even on partner websites) and gather data into your CRM system for processing. If you want to sell products online, Tall Emu CRM interacts with our shopping cart to make it possible (more shopping cart support coming soon).

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Accounts Software

Tall Emu CRM integrates with MYOB, Ouickbooks & Exo Tall Emu CRM is not an Island, it interacts with the MYOB, EXO and Quickbooks accounting systems, allowing data from CRM to be updated into the accounts package including customer details, quotes, products and invoices. (*may vary slightly between systems). Data from your accounting system may also be brought into CRM , avoiding redundant and wasteful double handling of data.

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Custom forms in CRM

Every business is different.  Tall Emu CRM lets you easily change forms, create new form types and relate them to existing records in the CRM. This lets you capture all the data you want in the format that you need it.

Add Custom Fields to CRM

New fields can easily created for any record in Tall Emu CRM. You can create any type of field, including edit boxes, date controls, lookup fields, checkboxes and maps.

Powerful Reports

Tall Emu CRM includes a powerful report module capable of producing reports in PDF, HTML, Word and many other formats.  Reports can be created based on any data in CRM - including your custom fields - using the standard report generator.  If you've used tools like Crystal Reports, you'll love our report generator.

Import and Export Data

Don't have isolated chunks of data in your business.  Tall Emu CRM allows you to easily import from other systems (including Outlook, MYOB and Quickbooks) so you can centralise it and make use of all your business information. Data can quickly and easily be exported to Excel if required for ad-hoc reporting.  As all data is in a standard SQL Server database it's easy to extract it in future if required.

Search and Query Data

Once you have your data in a shared location, it's time to put it to use!  Tall Emu CRM has powerful searching and query functions ranging from simple searches through to powerful advanced filters.  You can easily search for any data in your database by multiple critera.

Share, Store, and Organise Data

Data stuck in Excel spreadsheets?  Tall Emu CRM will let you store and easily share your data in an organised, useable fashion. Multiple employees can access your database at one time, and your valuable business data can be centralised, organised and secured.

Dynamic List Building

Quickly build lists like  “ALL Customers who has spent over $500, in the last 12 months, and live in NSW” and market to them! Set your criteria once and let CRM do the hard work of matching the contacts that you're interested in.

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Tall Emu CRM - the CRM that works the way you do

Tall Emu CRM is a powerful yet affordable CRM system with features that would usually only be available through either custom made solutions or ultra-high cost CRM. Tall Emu CRM is easy to tailor to the way you work.

Tall Emu CRM has the standard CRM capabilities you would expect, like a 360 degree view of customers, sales and business activity. The ability to track work, create reports and query the data captured with ease.

Still not sure what a CRM is?

Business Benefits of a CRM System

Tall Emu CRM is a fully customisable CRM solution that includes many “out of the box” abilities to improve business efficiencies.

  • One central database of sales and marketing information and activity.
  • Highly flexible to allow capture of all data you require, in a properly structured format
  • Central store of calls made by all staff members including any Telemarketing calls.
  • Email template including brochure attachments can be sent with minimum steps directly from TECRM. No need for physical mail out of brochures.
  • Customisable screens, including ability to set mandatory fields.
  • Excellent integration with Outlook including synchronisation of email messages, Contacts and Calendar items. Ideal for staff members with smart phones such as Blackberry or iPhone.
  • Includes a Products module which includes Price Books and Location-based pricing, plus stock control functions.
  • Have multiple Price Books against the same product i.e. Different Prices for NSW verses QLD or Wholesale and Retail.
  • Includes a Quotation module which converts quotes into Sales Orders.
  • Smart lead management from allocation, to scoring and followup.
  • Integrates with MYOB AccountRight v19, QuickBooks Premier QBi , QuickBooks Enterprise QBi and MYOB EXO
  • Integration with your own internal and external systems with additional customisation
  • Supports shopping cart integrated with eWAY and Paypal.
  • Business automation using a powerful workflow system.
  • Integrates with webforms to allow seamless data transfer and marketing automation.

CRM Features

Tall Emu CRM manages all aspects of your business relationships in one central system. It is the most powerful, flexible and easy-to-use customer relationship management systems designed specifically for your business, with powerful workflow, system integration and customisation capabilities to make sure it suits your business needs.

Document Management

Tall Emu CRM contains a document management system that allows your business to upload all important documents, such as price … more

Total Contact Management

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Tall Emu CRM offers a complete way to keep track of all your business contacts and company details in one … more

Targeted marketing to your customers

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Tall Emu CRM Marketing lets you use what you know about your customers to target them using personalized Tall Emu … more

Simple to keep track of your business

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Tall Emu CRM offers a complete way to keep track of all your business contacts and company details in one … more

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What we've integrated with

We can usually find a way to interconnect pretty much any system. So, if your systems don’t talk to each other like they should, give Tall Emu a call to discuss.

  • Paypal
  • Netsuite
  • Eparcel
  • Westpac
  • MYOB
  • ANZ
  • Quickbooks
  • EXO NET
  • CommBank
  • SMS
  • Eway
  • Shopping Cart
  • WorldPay
  • Veda
  • Webex
  • Google Analytics/Adwords
  • CRM’s (ACT, Sales Force)