Tall Emu CRM Support Options

There are 2 options for Support; Adhoc or Bundled Premium Support & Training.

Adhoc Phone Support

$150 per hour (minimum charge is one hour)

Bundled Premium Support and Training Package (12 month)

What you get? Premium Support & Training [Recommended]

• Forum (invite only)
• Email (unlimited)
• Phone (within working hours)
• Remote Web Session (on request via GoToMeeting)
• Unlimited support tickets
• Guarantee SLA / response time
• Webcast (using GoToMeeting)

Plus: Includes Upgrades installations (limited to 3 per year, valued at $1,800)

Plus: Access to Training Videos

Request Training Video on any feature.

Fees: $237.50 per month if paid annually or $250 per month (paid quarterly)